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Customer Care


DABS Customer Services Department

DABS established customer services department under the frame work of commercial division four years ago in order to reply the problems of our customers.
Customer services department in Kabul and provinces provide facilities to customers regarding new connections, faulty meters, billing related issues and etc.

The department has three main responsibilities:

DABS customer services centers provide following services:

DABS customer services centers in Kabul:

DABS customer services centers in province:

Da Afghanistan Breshna Sherkat (DABS) is an independent and autonomous company established under The Corporations and Limited Liabilities Law of the Islamic Republic of Afghanistan (IROA). DABS is a limited liability company with all its equity shares owned by the Government of Afghanistan (GoA). The company was incorporated on 4th May 2008 (15 Saur 1387) and replaces Da Afghanistan Breshna Moassassa (DABM) as the national power utility. DABS will operate and manage electric power generation, import, transmission, and distribution throughout Afghanistan on a commercial basis.
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