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This guideline is prepared based on the paragraph (2) of article #7 of Afghanistan Electricity Law, “The utility may provide facilities to attract domestic and foreign investment in the area of energy services”.  And paragraph 6, article 8 of the Article of Association of De Afghanistan Breshna Sherkat (DABS), “Contracts to operate and maintain infrastructure to provide customers of DABS with reliable, safe, and affordable services.” This guideline includes eight articles.

Objective: This guideline is imposed to regulate and standardize the electricity distribution process by electricity supply companies to the business industries.

Terminology: Following terms are used in this guidelines: 

1-Application:A formal request to be considered for a position or to be allowed to do or have something, submitted to an authority, institution, or organization.

2-Applicant: It is any customer who applies for getting electricity to the business industry.

3-Inspection: It is an organized examination or formal evaluation exercise. In the activities inspection involves the measurements, tests, and gauges applied to certain characteristics in regard to an industrial site. It is to check the feasibility of the project. If capacity is available, then the                     connection will be granted.

4-Utility: It is a company in the electric power industry that engages in electricity generation and distribution of electricity for sale. Electrical utility industry is the provider of energy in Afghanistan.

5-Transformer: It is an electrical device that transfers electrical energy between two or more circuits through electromagnetic induction.  It is used to increase or decrease the alternating voltages in electric power applications.

6-Meter: An electricity meter, electric meter, electrical meter, or energy meter is a device that measures the amount of electric energy consumed by a residence, a business, or an electrically powered device.

7-Electricity flow: It is the flow of electricity to the business industries. It is the process of switching on the electricity in the business industry.

8-Regulatory: An independent organization that regulates all the services of the utility.

Article 1: This guideline is prepared based on the paragraph (6), article 8 of article of association of De Afghanistan Breshna Sherkat and paragraph (2) of article #7, of Afghanistan Electricity Law.

Article 2: The objective of this guideline is to regulate and standardize the electricity distribution process by electricity supply companies to the business industries. Based on this article,

electricity supply companies must operate to maintain infrastructure for providing customers with reliable, safe and affordable services in order to attract domestic and foreign investment.

Article 3: The eligible business industries who apply to receive electricity must have the DABS and other electricity supply companies required documents.

Article 4: The “obtaining electricity procedures” is related to the guidelines of selling electricity to the business industries based on the sub-article 13 of article#32, of Afghanistan electricity law published at the official gazette on 15/ 02/1387. This process includes the following steps:

1-Submit application to the Electricity Department and await external site inspection:

The customer fills the application form referred to the Chief Operation Office of DABS in Kabul (All Kabul and other provinces). This is to ask for new electricity connection. Then, the OD refers the application to the Energy Control Department (ECD) of DABS. This department will assign its representatives to go with the customer to the site (Where the company is being built and new connection is asked for) and observe the site technically, (But, if the applicant is from provinces, then DABS will ask its related provincial directorate to put their comments on the technical eligibility of the site). After the first technical inspection by the ECD representative, the ECD will share its technical comments with the OD of DABS. Then, if the site is technically eligible for the electricity, all the documents (application and other approved papers) will be sent to the related provincial DABS directorate through a Maktoob (It can be sent via Afghan post or the applicant will receive the Maktoob and submit it to the related provincial directorate). Then, the applicant must apply at the related provincial DABS directorate to receive the decree (Ahkam), and submit it to the operational deputy directorate of the provincial DABS.

This step must not exceed six (6) working days.

2-Submit approved documents to utility:

The operational deputy directorate of the provincial DABS submits all the approved documents to the plan and engineering department of the provincial DABS directorate. The plan and engineering department assigns representatives for survey and estimation. The representatives will go to the site with the applicant to inspect for the second time. After the second site inspection, if the applicant is awarded approval, then a list of materials to be purchased will be given. Meanwhile, the applicant will also be asked to purchase transformer.

This step must not exceed seven (7) working days.

3-Purchase transformer and carry out external works:

The applicant starts purchasing the transformer and other required materials. The customer has open hands in purchasing the transformer but it should be according to the DABS standards. The transformers made in various countries having different standards and abilities are available in Afghanistan. The customer may purchase compact stations or select the indoor system.

If the compact station is installed, then this step must not exceed thirty (30) working days. For indoor transformer station it depends on climate and construction work by customer.

4-Customer obtains approval of transformer, materials and meter from utility:

After the transformer is purchased by the applicant. Then, technical inspection of the transformer

may take place and if according to standards then will receive the DABS approval. Here, DABS again will carry out external works to check the station and transformer technically. After the technical check is finished, then the administrative process starts and applicant must inform the dispatching central office and fix the disconnection time of overhead lines. The dispatching central office will ascertain a specific time for dispatching and refer the applicant to the account department. Now, the department will prepare a payment tariff for commission, meter price and other miscellaneous expenses. Then, the applicant will have all the documents and pay the tariff at the nearest bank. After the transformer is purchased, before the installation, it will be conveyed to the laboratory for testing. Then, the applicant may start building the station or it may hire a contractor to build a transformer station with the standards provided by DABS. After the payment, applicant will refer to meter service department to check the meter. Then, the Rely Department will ascertain the meter coefficient to the applicant.

This step must not exceed six (6) working days.

5-Receive meter installation, transfer connection approval and electricity flow:

The Dispatching Central Office will determine the dispatching time.Now, the applicant will be referred to the technical team to connect the transformer as the dispatching time was specified by the dispatching central office. The technical team and applicant will go to the site to install the meter, connect the transformer and conduct a final checkup. Then the applicant’s signature, the signature of ascertained technical team to meter installation and other documents will be collected and submitted to the Product Determination Department to start the first meter reading and bill printing process. The electricity may start flowing to the site.

This step must not exceed three (3) working days.

Article 5: The total number of procedures for the whole obtaining electricity process (filling application to electricity flow) must not exceed five (5), and the whole inside procedure shall not exceed 22 working days.For indoor transformer station it depends on climate and construction work by customer.